Blackboard Learn ™

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Blackboard Learn

Welcome to the Blackboard e-Education platform—designed to enable educational innovations everywhere by connecting people and technology.

System Announcements

  • System Login Issue Discovered and RESOLVED (7/272016) (Wednesday, July 27, 2016)

    Faculty and Students,

    It was discovered on this morning of 7/27/2016 that the Blackboard Learn system had experienced issues with its authentication component due to a failed generator that adversely affected CITS' data center. This issue was giving all users that tried to log in to Blackboard Learn an error message and was preventing all users from being able to log in to Alcorn's Blackboard Learn system. This issue has since been fixed and all users can now log in to the Blackboard Learn system with no issue.

    If you are still having trouble logging in to the Blackboard Learn system, please restart your computer and try to log in once more. If you've restarted your computer after reading this message and you're still having trouble logging in, please call our 24/7 Helpdesk for assistance at 1-855-671-6898. We thank you for your patience on this matter.

    Stanley Stephney
    Blackboard Support Team
    Alcorn State Center for IT Services

  • REMINDER: July 8, 2016 was Last Day for Summer II Fee Payments (Friday, July 22, 2016)

    Students are dropped from courses for non-payment of tuition/fees.  Payments are posted to student accounts on a nightly basis, and all payments must be made by 5:00 p.m. (CST) at the Bursar's Office (601-877-6170) in WWAB 2nd Floor or with credit card. If payment is not received by this deadline, under/graduate students will be administratively withdrawn and these students with outstanding balances remain financially liable to the institution.  Undergraduate students who are administratively withdrawn for failure to pay fees must contact Ms. Belinda Benjamin Academic Affairs at 601-877-6140 regarding classes.  Graduate students administratively withdrawn should contact Graduate Studies 601-877-6122.

    NOTE: Under/graduate students who are dropped for non-payment remain eligible to register for classes. However, there is no guarantee that students who were dropped for non-payment will be able to register in the same classes that were dropped for non-payment.

    John G. Igwebuike
    Vice Provost for Academic Affairs & Student Records

  • NEED HELP? (Monday, June 13, 2016)

    Forgot your username or password? Then click here to learn how to reset your password!

    Need to call for help? Call 1-855-671-6898 any time, 24 hours a day, 7 days a week!

    First time ever using Blackboard Learn here at Alcorn? Then, you may need to click here to learn how to activate your Blackboard Learn account.

    Need to install the Blackboard Collaborate Launcher?
    Click here to download the Bb Collaborate Launcher for Windows
    Click here to download the Bb Collaborate Launcher for Mac
    After you install either version of the Launcher, make sure to restart your computer!

    We at CITS strongly recommend the use of Firefox (it's free!) when using Blackboard. You can get a copy of Firefox at

    Want to explore more online help resources for Blackboard Learn at Alcorn State? Then go to There, you can find a link to the Live Chat to talk with a support tech any time, basics guide for students, basics guide for faculty, and more!

    Distance Communications Policy:
    Per previous announcements:
    All distance communications (e.g., phone, email, live chat) for Blackboard support must be placed with the 24/7 Helpdesk and not directly with the Tier 2 Support Team (Stanley Stephney and Vanessa Huston). This change in procedure will enable the Tier 2 Support Team to effectively address Tier 2 support issues in a prompt and thorough manner. Any distance communications sent directly to the Tier 2 Support Team will be redirected to the 24/7 Helpdesk.

    You can reach the Helpdesk by going to and using the Live Online Chat or calling 1-855-671-6898. Both are available 24 hours a day, 7 days a week.

    We thank you in advance for your cooperation.

  • Temp Account Users (Wednesday, June 3, 2015)

    If you've been given a temp account by CITS Tier 2 Blackboard Helpdesk Team, please click here to log in.